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Gearbest web site is DOWN, leaves prospects stranded

Earlier this yr, we had a report about some irregularities with a Chinese language e-commerce retailer, Gearbest. In case you are a daily purchaser of Chinese language items however resides exterior China, you’ll in all probability know Gearbest. This retailer was once one among only a few Chinese language on-line shops that ships globally. This permits customers to purchase some Chinese language merchandise which in any other case will not be accessible exterior China. To beat the competitors, Gearbest had fairly low-cost delivery and its costs had been fairly good. Nicely, that was again within the days, we can’t say the identical of Gearbest now. For the reason that starting of final yr, this on-line retailer has been struggling to outlive.

Message from any Gearbest hyperlink

The primary signal of bother was when its merchandise all of the sudden turned the most costly on-line. On the time, solely very common customers of Gearbest observed that its items at the moment are very costly which might spell bother. Subsequently, the corporate modified its insurance policies which made enterprise very tough for affiliate entrepreneurs. At this level, we knew that Gearbest was struggling to repay its entrepreneurs. Nevertheless, there have been hopes that the corporate will by some means handle to remain afloat.

Nevertheless, this didn’t occur because the sinking continued. Early final yr, the as soon as e-commerce large now had very horrible buyer help, refund process, and different monetary points. At this level, it was fighting orders and in some circumstances didn’t ship orders. Additionally, the shop barely had any product in inventory, everytime you test, it’s at all times “out of inventory”. Moreover, its once-vibrant customer support turned lukewarm and it was overly tough to get a response. Even once you get one, you’ll be able to ensure that it wouldn’t make you content.

Gearbest’s fall isn’t sudden

After receiving a number of emails, we put up a put up warning potential Gearbest prospects of what’s going on on the firm. We additionally despatched a few emails to Gearbest and didn’t get any response. Now, the more serious we feared has occurred, Gearbest’s web site on all aspects is lastly down. The net retailer web site is totally inactive as of the time of this report. The house web page, merchandise hyperlink, particular gross sales, promotion, EVERYTHING is gone. This has been occurring for a lot of days now.

Energetic Gearbest affiliate account

A buyer confirmed to us that after ordering a smartwatch a number of months in the past, he now not have entry to the web site. That is actually unhappy for patrons which have energetic orders with the corporate.

We tried a variety of choices to get the Gearbest web site to work however to no avail. We cleared browser cache, cookies and even modified the IP tackle of the pc. Nevertheless, the outcome stays the identical. As well as, we deactivated all antivirus and cleared DNS cache however Gearbest’s web site remains to be inaccessible.

Nevertheless, I simply tried to log into an affiliate account that I’ve deserted for over two years and came upon that it’s nonetheless energetic. Nevertheless, once you click on on the product adverts on the affiliate web page, it’s utterly inactive.

Gearbest Latest News on its affiliate page
Gearbest Newest Information on its affiliate web page

Apparently, the corporate didn’t even inform its affiliate entrepreneurs of the collapse of the shop. The affiliate web page has a “newest information” sub-section. There isn’t any point out of the collapse of the web site and all its product hyperlinks.

In any case, we’re nonetheless making an attempt to get in contact with the shop officers and attempt to discover out what’s actually occurring.

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